Friday, 31 August 2012
Goodbyes.
Everyone hates goodbyes, and I'm no exception. I really hate saying goodbye to someone who shares such a close bond with me. It has happened for a number of times to me and yet, I'm still not used to it, no, I'll never get used to it no matter how many times it's gonna happen. Yes, I can still talk to the person, but it's different. What made me said that was because of my manager.. I went to work today and after I reached my workplace for a couple of minutes, my shift manager broke the news to me that she is going to be transferred to Sembawang outlet. At the point of time, I was really shocked, I was just lost for words. The initial happiness that I had towards work just turned into sadness in split seconds. I was really upset, but I didn't dare/want to show it because I don't want her to be upset as well..
April is a good manager, a really nice and friendly manager anyone can ever ask for. Although she was only transferred here for about 2 months plus, it's really nice to work with her. I always go to her whenever I have problems during work or when I just need to rant about certain things related to work. She's always the cheerful happy-go-lucky person to me. It's really sad to know what this Sunday will be her last day at Bugis outlet, I will miss her a lot. The thing that upsets me the most is the fact the me and her can't work together anymore, yes, I can still visit her at another outlet, but the feeling is different. The bond I share with her is unique. I think after this week, the feeling of going to work will be very different, like something is missing..
Oh well, goodbyes are part and parcel of life, I just need to handle them well..
Okay, probably something to cheer me up a little today. Tomorrow's my manager's birthday so we planned a surprise for her! The head manager called her and requested for her to report to the workplace at 530pm (she's supposed to start work at 7pm today). The main thing for coming down earlier was because a customer complained about her, that's why the head manager needed an explanation from her! Alright, so April went to prepare a termination letter and I had a part to play in it. I read the letter and made it sound so serious and solemn. The termination letter consists of 2 parts, the front part would be the real termination letter, and the back part would be the part in which it said "happy birthday"! I feel mean, but it was funny to see how all the staffs from KFP is working together to plan this birthday surprise!
530pm finally came, and yes, the birthday manager has arrived. The moment she stepped into the restaurant, I could feel her "killer aura" and her face was really "black". A few other colleagues and I wanted to laugh but we had to control or the entire surprise will be ruin by us. We had to contain our laughter for so long! And so, the head manager, April and the birthday manager sat down at the table at the back of the restaurant, and the atmosphere back then was so tense. Both the head manager and April have really good acting skills, they made the entire talking session so real that everyone in the restaurant could feel that they are facing a huge problem! They can receive the award for "best actress"! They almost cried I swear, and suddenly, they burst out laughing and the birthday manager got a shock, and that was when she realized it was all but a prank! Everyone had a fun time laughing over the prank!
I got my manager a t-shirt! It was kind of an impromptu thing because I just found out that they have this surprise today, so April helped me to choose the present since she had to go to the bank. When I gave the present to my manager, she was a little taken aback. I think she didn't know how to respond, like surprised that I will give her a present. Well, she's my manager after all, and everyone working in that outlet is like a family to me. She's very honored though, because she's the first one to receive a present from me in the workplace!
Just one more thing! I was really glad that a customer reflected to April that I'm an attentive staff. I asked April why, and she told me that I was the only one who served the customer when nobody actually attended to her! It feels really good to receive such a compliment from a customer, at least they acknowledge your effort in wanting to make their dining experience a good one! They wrote a feedback form with my name stated on it, and honestly, I want to keep that form because it means a lot to me! It's like a motivation, a reminder and an encouragement for me to work hard and to always give my best to the customers no matter what! I shall ask my manager if I can bring it back home :)
That's all for today! I have to sleep early because I'm going to help with the opening of the restaurant tomorrow! 8 hours of work.. Hmmm?
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